1780509600000
2:00 PM EDT
Duration: 60 minutes

About this Webinar

Villanova University supports a decentralized campus, with colleges that run in uniquely different ways. The team has made major progress modernizing academic workflows that update the student record.

They moved critical processes out of PDFs, email, paper, and custom legacy tools into clear, trackable workflows. They also migrated millions of documents and aligned records to retention rules. Today, Villanova manages nearly 3 million documents after cleaning up years of duplicates and overdue retention.

This is a live, panel-style conversation where the team at Villanova shares what worked, what was hard, and what they learned.

  • Grade change approvals 
  • Course withdrawals
  • 12 Additional forms to support student service requests

Hear how Villanova tackled record migration and cleanup at scale, and how that work restored trust in finding the right records quickly. You’ll also learn practical ideas you can apply, especially if different departments on your campus do things differently.

If you want an honest, practical look at how a peer institution tackled complex academic processes and made real progress, this conversation is worth your time.

Presenters

Melissa D. Gerding, PMP
Melissa D. Gerding, PMP Director of Technology and Business Analysis, Enrollment Management Villanova University

Daniel DeVos
Daniel DeVos Senior Programmer Analyst Villanova University

Dane Zdunowski
Dane Zdunowski Client Success Manager Softdocs