More Than a Migration: Inside the UMass System’s Campus-by-Campus Rollout

About this Webinar

The University of Massachusetts System set out to replace a legacy platform, but the work quickly became more than a technical migration. Supporting multiple campuses with different needs required flexibility, close coordination, and a willingness to adjust plans along the way. 

In this live webinar, UMass leaders will share what it was like to manage a system-wide rollout in real conditions. They’ll discuss why they shifted from an all-at-once approach to a staged rollout, how training and office hours supported campuses during go-live, and what helped keep the work moving when timelines and plans changed. 

They’ll also share their day-to-day experience working through implementation, including moments when they paused to add clarity, worked through complexity together, and adapted as campus needs surfaced. 

You’ll hear how UMass: 

• Shifted to a staged, campus-by-campus rollout aligned to the academic calendar

• Supported adoption through training and office hours during implementation

• Paused to add detail to implementation plans and move forward with clearer expectations 

Approached architecture and integrations in a complex environment (Boomi, Etrieve Connect Agent, Oracle databases, PeopleSoft, and IDM/AD groups) 

Don’t miss this candid look at how UMass kept rollout momentum through change and how a hands-on vendor engagement helped set up long-term scale. 

Presenters