From Paper Forms to 100+ Workflows: Casper College’s Automation Journey

About this Webinar

Many colleges still rely on manual processes to manage forms, documents, and approvals across campus. At Casper College, those workflows once required multiple disconnected systems and significant manual effort just to move information from one place to another.

Today, the college manages nearly 200 digital forms and more than 100 automated workflows supporting departments across enrollment services, workforce training, athletics, and other areas of campus.

In this live case study, Olivia Wickman, Hathaway & Federal Compliance Coordinator at Casper College, shares how the institution expanded automation across campus and what that shift has meant for day-to-day operations.

You’ll hear how Casper College:

• Replaced disconnected systems with one secure, centralized platform
• Reduced form processing time from days to minutes in some cases
• Improved visibility into approvals and document status across departments
• Expanded access to documents so staff can quickly locate records and information

The conversation will also touch on Casper College’s participation in Softdocs’ Intelligent Transcript Processing (ITP) beta program, where the institution is helping explore how transcript data could eventually move from a manual process to automated evaluation.

This session offers a candid, peer-to-peer look at what it takes to modernize administrative workflows—and what other institutions can learn from Casper College’s experience.

Presenters