Running a Modern Agency with a Small Team: How the Kansas State Board of Nursing Supports 75,000 Licensees

About this Webinar

The Kansas State Board of Nursing regulates and licenses more than 75,000 nurses across the state — all with a team of just 27 staff members. Like many government agencies, they must deliver reliable services, meet compliance requirements, and respond to growing demand with limited staff and resources.

In this live session, Adrian Guerrero, Director of Operations at the Kansas State Board of Nursing, will share how the agency approaches modernization in a practical and incremental way. Rather than pursuing a disruptive "big bang" technology overhaul, they focus on gradually evolving systems — reducing reliance on paper-heavy processes while introducing digital workflows that better support staff, constituents, and licensees.

Adrian will discuss the realities of managing technology inside a regulatory agency, including how to support audits, cybersecurity requirements, hybrid work environments, and citizen service expectations.

You’ll hear how the Kansas State Board of Nursing:
•    Manages licensing operations for more than 75,000 nurses with a small team
•    Replaces paper-heavy processes with practical digital workflows
•    Supports audits and compliance requirements through better document tracking
•    Implements technology that works within the realities of limited staff and resources
•    Builds flexible systems that can support future licensing platforms and integrations

If you're navigating modernization with limited staff, growing demand, and increasing compliance expectations, this is a conversation you don't want to miss.
Join us for a candid discussion about how one state regulatory agency is modernizing operations while continuing to deliver critical public services.

Presenters