1772136000000
3:00 PM EST
Duration: 60 minutes

About this Webinar

Richland School District One once relied on paper packets, email attachments, and manual handoffs to manage some of its most important district workflows. Forms stalled without warning, documents were hard to track, and IT as well as other departments had little visibility into who had an approval or how long it had been sitting there.

By moving these processes into a digital workflow, the district now tracks every step in real time, routes approvals automatically, and completes what used to take weeks in just days.

In this live, panel-style conversation (no slides), the Richland One team will share how they made approvals 75% faster, improved cross-department collaboration, and built a more transparent, reliable process for staff across the district.

You’ll hear directly from the IT leaders and system administrators who support these workflows every day and see the impact firsthand.

In this session, you'll learn how Richland One:

  • Cut their requests for digital resources (DRAPE) turnaround time from 4–8 weeks to about 1 week
  • Put an end to lost emails, stalled approvals, and unclear handoffs
  • Gained real-time visibility into where every request sits
  • Centralized documentation for audits, compliance, and support
  • Built a foundation to digitize more workflows across the district

You’ll walk away with practical, district-tested guidance for reducing bottlenecks, improving visibility, and modernizing your approval processes—shared candidly by a team that has already done it.

Presenters

Candice Lowman Coppock, Ed.D.
Candice Lowman Coppock, Ed.D. Executive Director, IT Department Richland One

Wendy Hahne
Wendy Hahne System Analyst, IT Department Richland One

Oleg Uvarov
Oleg Uvarov System Analyst, IT Department Richland One

Corey Davis
Corey Davis Client Success Consultant Softdocs