---
title: How Richland One Cut Approval Times and Gained Real Workflow Visibility with Digital Processes
description: In this live, panel-style conversation (no slides), the Richland One team will share how they made approvals faster, improved cross-department collaboration, and built a more transparent, reliable process for staff across the district. You’ll hear directly from the IT leaders and system administrators who support these workflows every day and see the impact firsthand.
---

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 K-12 Education Webinar

# How Richland One Cut Approval Times and Gained Real Workflow Visibility with Digital Processes

## About this Webinar

Richland School District One once relied on paper packets, email attachments, and manual handoffs to manage some of its most important district workflows. Forms stalled without warning, documents were hard to track, and IT, as well as other departments, had little visibility into who had an approval or how long it had been sitting there.

By moving these processes into a digital workflow, the district now tracks every step in real time, routes approvals automatically, and completes what used to take months to just weeks and in some cases days. 

In this live, panel-style conversation (no slides), the Richland One team will share how they have made approvals faster, improved cross-department collaboration, and built a more transparent, reliable process for staff across the district.

You’ll hear directly from the IT leaders and system administrators who support these workflows every day and see the impact firsthand.

In this session, you'll learn how Richland One:

- Cut their requests for digital resources (DRAPE) turnaround time from months to weeks
- Put an end to lost emails, stalled approvals, and unclear handoffs
- Gained real-time visibility into where every request sits
- Centralized documentation for audits, compliance, and support
- Built a foundation to digitize more workflows across the district

You’ll walk away with practical, district-tested guidance for reducing bottlenecks, improving visibility, and modernizing your approval processes—shared candidly by a team that has already done it.

## Presenters

![Dr. Candice Lowman Coppock](https://discover.softdocs.com/hubfs/people/customers/Dr.%20Candice%20Lowman%20Coppock%2c%20Richland%20One.jpg)

Dr. Candice Lowman Coppock Executive Director, IT Department Richland One

![Wendy Hahne](https://discover.softdocs.com/hubfs/people/customers/Wendy%20Hahne%2c%20Richland%20One.jpg)

Wendy Hahne System Analyst, IT Department Richland One

![Oleg Uvarov](https://discover.softdocs.com/hubfs/people/customers/Oleg%20Uvarov%2c%20Richland%20One.jpg)

Oleg Uvarov System Analyst, IT Department Richland One

![Corey Davis](https://discover.softdocs.com/hubfs/people/softdocs/Corey%20Davis.jpg)

Corey Davis Client Success Consultant Softdocs

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