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Fairleigh Dickinson University (FDU) needed to modernize its digital operations. The university relied on Perceptive Content for document management and Docusign for e-forms, but the systems didn’t integrate, leading to duplicate work, inconsistent forms, and mounting licensing costs. FDU replaced the legacy tools with the Etrieve platform from Softdocs, building a single, connected foundation integrated with Ellucian Colleague for campus-wide digital transformation.